What can you expect from us?
We will make sure the things we send you are free of defects and are the correct item you ordered. If an order is received before 2 p.m. MST, we will ship it the same day via UPS; orders received after 2 p.m. will ship the next day. You will receive an email with your tracking information so you know when to expect your fabulous purchase!

What do we expect from you?
We ask that you contact us within seven days of receipt of your order either via email or phone with any problems or concerns with your order. Absent defects, jewelry, gift items and handbag sales are final; sale items are also final. Clothing may be returned unworn, unwashed, tags attached and free of defects for a complete refund, less shipping charges. We are also happy to exchange sizes for you. Exchanges will be shipped once the original item is returned to us. You will be contacted via email with the address for returns. Please do not send items back without contacting us first!

Merchandise arrives and leaves us daily, and while every attempt is made to have the online store completely accurate, sometimes we may be out of a size or color. In the event that the item you ordered is unavailable, you will not be charged, and we will contact you via email.

Giving a gift?
Simply let us know in the customer comment section of your order form and we will make sure it is appropriately wrapped for the occasion and sent to your specifications.

Will we make mistakes?
Sure, sometimes.

Will we make it right?
You bet, every time.